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šŸ“¦ SHIPPING

Do you offer complimentary shipping?

Standard shipping is included on original paintings within the continental United States.

Shipping for printed artwork is calculated at checkout based on size, destination, and production requirements.


How are printed artworks produced and shipped?

Each print is produced on demand using archival materials and museum-quality processes through professional fine art print partners.

Once your order ships, you will receive tracking information via email. Delivery timelines vary depending on production and shipping method but typically arrive within several business days after shipment.

Every piece is carefully packaged to ensure it arrives safely and meets the highest quality standards.


How are original paintings shipped?

Original paintings are professionally packaged, fully insured, and shipped with tracking.

Shipping timelines vary by destination, and you will be notified as soon as your artwork is on its way.


Do you ship internationally?

Yes, international shipping is available for many artworks.

Please note that customs duties, taxes, and import fees are the responsibility of the buyer. Delivery timelines vary by destination.

If you have questions about international shipping before placing your order, I am happy to assist.


When will my order ship?

Orders placed after 10:00 AM CST typically begin processing the next business day.

Production and shipping timelines may be extended during holidays, peak seasons, or promotional events.


šŸ”„ RETURNS & REFUNDS

What is your return policy?

Because printed artwork is custom-produced to order, all print sales are considered final unless the item arrives damaged or defective.

Original paintings are also final sale.


What if my artwork arrives damaged or defective?

If your artwork arrives damaged or defective, please contact us within 7 days of delivery with:

  • Your order number

  • A brief description of the issue

  • Clear photographs of the damage

Once verified, the artwork will be replaced at no additional cost or refunded if a replacement is not available.


Can I return an item if I change my mind or it doesn’t fit my space?

Because each print is produced on demand, returns for reasons such as change of mind, ordering the wrong size, or personal preference cannot be accepted.

To help you feel confident before purchasing, many artworks include an Augmented Reality (AR) preview feature that allows you to visualize the piece in your space.


Who is responsible for return shipping?

If an item is confirmed to be damaged or defective, return shipping may be covered as part of the replacement process.

Returns sent without prior approval cannot be accepted.


How long do refunds take to process?

Approved refunds are issued to the original payment method once the issue has been verified and processed. Timing may vary depending on your financial institution.


Can I cancel or modify my order?

Orders may be canceled or adjusted only before production begins.

Once production or fulfillment has started, changes or cancellations are no longer possible.


šŸ–¼ļø CROPPING & SIGNATURE PLACEMENT

Many photo artworks offer flexible cropping so you can select standard frame sizes such as 5x7, 8x10, 11x14, and other formats.

Please review your crop selection carefully prior to checkout, as cropping may affect the placement of the artist’s signature within the image. For the most balanced presentation, either include the signature fully within the crop or crop the image cleanly without it.

If you would like guidance selecting the most harmonious crop for your space, I am happy to assist personally before you place your order.


⭐ ENSURING THE RIGHT FIT

Many pieces include an Augmented Reality (AR) preview tool, allowing you to see the artwork displayed on your wall before purchasing.

This feature helps confirm size, placement, and overall fit with confidence.

If you have any questions before ordering, I welcome you to reach out.


šŸ“© CONTACT & SUPPORT

For questions or assistance, please email:

šŸ“§ info@williamreedart.com

When reporting an issue with an order, please include:

  • Your order number

  • A brief description of the concern

  • Photos, if applicable

We will work promptly to try and ensure a smooth resolution.

 

Trusted Art Seller

Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

Verified Secure Website with Safe Checkout

Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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